Are you buying a new smartphone? In addition to a number of dilemmas about its function and appearance, it is a sensible approach to learning about the issues which you might encounter and how to get them resolved. Taking a dozen or so extra minutes at the ordering stage can help you avoid future problems.
Although today’s online shopping can basically be as simple as one click. It is better to spend a little more time on it to ensure that you buy your new smartphone from a trustworthy place.
When buying a new smartphone online, it is worth paying particular attention to the issue of warranty and regulations.
Warranty and Repair
It is difficult to imagine buying a new smartphone today without a warranty.
However, it may turn out that the warranty period is counted from the first activation of the device – if it was previously on display (and has already been activated), then the buyer will in practice receive the product with a shortened time in which he will be able to obtain free repair for the faults from the moment of purchase.
Therefore, information on the manufacturer’s warranty given may not be sufficient.
Before buying, ask the seller what its guarantee period is and whether the device has not been previously displayed in the store.
In case of doubt, after talking to the seller, you can also decide to contact the manufacturer of the device – he is the one who gives the warranty.
It is also worth asking what documents will be necessary if you want to report a fault with your new smartphone.
Don’t Ignore the Rules & Regulations – Read them
The second important issue concerns regulations.
Online sellers are obliged to place information on their websites. You can find the regulations for the provision of electronic services or the rules of the online store on their website.
This is required by law, so the lack of such documents should particularly draw the attention of the buyer.
If the seller does not care about the customer’s rights at this stage, there is a chance that he will not respect them after the sale.
Before buying in any online store, it is worth spending some time finding these documents. And then reading and verifying that they do not contain items that do not comply with consumer rights.
Particular attention should be devoted to the date of the possible return of equipment after purchase. Even in professional-looking regulations, there are in this matter non-compliance with applicable law.
All rights of the buyer can be found on the website of Consumer Protection in your native country.
Buy Your New Smartphone Head-on!
Remember that buying a new smartphone is primarily pleasure and often a dream come true. To ensure additional security and peace of mind, it is worth following the above points.
Analysis of the terms and conditions of the warranty will not take more than several minutes. In more than one way it can protect you against possible problems.
